What Happened Today Stay Will Not Be Talked About Again

Every bit the global community faces the COVID-xix pandemic together, Twitter is helping people find reliable information, connect with others, and follow what's happening in real time.

Click through the menu below to observe the latest updates on our critical piece of work.

This Tweet is unavailable

Editorial annotation: This weblog was kickoff posted on Fri, 3 April 2020 and last updated Tuesday, 12 January 2021, to reflect updated proactive enforcement metrics.

This Tweet is unavailable

1. Helping people find reliable data

• COVID-19 tab in Explore
• COVID-19 account verification
• Global expansion of the COVID-19 search prompt
• A dedicated COVID-nineteen event folio
• Launch of a new dedicated #KnowTheFacts search prompt
• Directly date with organizations working to contain the threat

two. Protecting the public conversation

• Clarifying how we assess misleading information
• Updating our approach to misleading data
• Broadening our guidance on unverified claims
• Our ads policy for COVID-nineteen
• Broadening our definition of "harm"
• An update on our content moderation work
• Automated technology and what to expect if you file a report
• Additional triage, quality balls, and ongoing review of Twitter'southward rules
• Our naught-tolerance arroyo to platform manipulation

3. Partnering with organizations and public appointment

• Resource for those battling substance corruption disorders, in recovery
• #WorldHealthDay: Clapping for our healthcare heroes
• #WorldHealthDay: Twitter Q&A with the World Health Organization
• #AsktheGov and #AsktheMayor Q&As hosted on Twitter
• Supporting the #BuildforCovid19 Hackathon
• Protecting and supporting journalists
  
• Working together with industry peers to proceed people condom
• Promoting proper handwashing with the #SafeHands emoji
• Building partnerships to protect the public conversation
• #AdsForGood support and additional protections
• Furthering our partnerships
• Donation matching

4. Empowering Research of COVID-19 on Twitter

• Enabling report of the public conversation in a time of crisis

5. Ensuring site reliability

• How we're keeping the service running and the Tweets flowing
• How we're working differently, and what it means for you lot

half dozen. Keeping our employees and partners condom

• #LoveWhereverYouWork
• Mandatory work from home and supporting our employees
• Suspending noncritical business concern travel and events

seven. Sharing Twitter's metrics

• Updated proactive enforcement metrics
• An update to our proactive enforcement and metrics on elevated apparent information
• An update on our proactive enforcement and spam detection
• Our platform usage
• Quantifying our efforts to reduce misleading and potentially harmful content

This Tweet is unavailable

1. Helping people notice reliable information

This Tweet is unavailable

May 18, 2020
COVID-nineteen tab in Explore

We've added a new tab in Explore so information technology's easier to observe the latest information on COVID-19. The tab will include curated pages highlighting the latest news such as public service announcements, Tweets from public health experts and journalists, as well as stories about how people are coping and helping each other.

This is available in Argentina, Australia, Brazil, Canada, Colombia, Egypt, India, Ireland, Japan, Mexico, New Zealand, Saudi arabia, Kingdom of spain, United Arab Emirates, U.k., and United States for people on twitter.com, iOS, and Android.

This Tweet is unavailable

March 20, 2020
COVID-nineteen account verification

This Tweet is unavailable

March 4, 2020
Global expansion of the COVID-19 search prompt

Launched six days before the official designation of the virus in January 2020, nosotros go on to expand our dedicated search prompt feature to ensure that when y'all come to the service for data about COVID-19, you are met with credible, authoritative content at the top of search. We have been consistently monitoring the conversation on the service to make sure keywords — including mutual misspellings — also generate the search prompt.

In each country where we accept launched the initiative, nosotros have partnered with the national public wellness bureau or the World Health Organisation (@WHO) direct. The proactive search prompt is in place with official local partnerships in more than than 70 countries around the world.

They include: Australia, Austria, Belgium, Brazil, Negara brunei darussalam, Cambodia, Canada, Cyprus, Kingdom of denmark, Arab republic of egypt, Estonia, Republic of finland, France, Germany, Hong Kong, Iceland, Republic of india, Republic of indonesia, Republic of ireland, Italy, Japan, Jordan, Korea, Lao people's democratic republic, Latvia, Lebanon, Malaysia, Mongolia, Myanmar, Netherlands, New Zealand, Kingdom of norway, Paraguay, Philippines, Poland, Singapore, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, U.s.a., Uruguay, Vietnam, and Yemen.

This Tweet is unavailable

This Tweet is unavailable

This Tweet is unavailable

January 29, 2020
Launch of a new dedicated #KnowTheFacts search prompt

As the global chat continues effectually the spread of COVID-nineteen, we want to share the work nosotros're doing to surface the correct information, to promote constructive engagement, and to highlight apparent data on this emerging issue. We've seen tens of millions of Tweets on this topic in the past four weeks and that trend looks set to go on.

Given the rapidly evolving nature of the issue and the growing international response, nosotros've launched a new dedicated search prompt to ensure that when y'all come to the service for information about the #coronavirus, y'all're met with credible, authoritative information offset. In addition, nosotros're halting any machine-suggest results that are likely to direct individuals to noncredible content on Twitter. This is an expansion of our Know the facts prompt, which nosotros specifically put in place for the public to find articulate, apparent information on immunization and vaccination health.

Our official #coronavirus partnerships are at present in place in Australia, Austria, Kingdom of belgium, Brazil, Brunei, Cambodia, Canada, Cyprus, Kingdom of denmark, Arab republic of egypt, Estonia, Finland, French republic, Germany, Hong Kong, Iceland, Republic of india, Indonesia, Ireland, Italy, Japan, Hashemite kingdom of jordan, Korea, Laos, Latvia, Lebanon, Malaysia, Mongolia, Myanmar, Netherlands, New Zealand, Kingdom of norway, Paraguay, Philippines, Poland, Singapore, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Taiwan, Thailand, Turkey, U.k., United States, Uruguay, Vietnam, and Yemen.

This Tweet is unavailable

Directly engagement with organizations working to comprise the threat

Finally, our Global Public Policy team is proactively seeking ways to integrate the production with organizations involved in the endeavor to incorporate the threat. Experts, NGOs, and governments play a pivotal public service part, using Twitter to accomplish people with the right information when they demand it. We're committed to playing our part to amplify authoritative, official content across the globe.

For more than, please follow @TwitterGov and @Policy, where we will provide updates every bit appropriate.

Read the original post.

This Tweet is unavailable

Back to top

This Tweet is unavailable

ii. Protecting the public chat

This Tweet is unavailable

July 14, 2020

Clarifying how we assess misleading information

Today we are farther clarifying our rules against potentially misleading information about COVID-19.  This update includes additional details on what factors nosotros accept into business relationship when considering content for removal.

Our primary goal with addressing misleading information most COVID-19 has not changed. We volition continue to remove demonstrably false or potentially misleading content that has the highest run a risk of causing harm. Withal, nosotros are providing additional details nearly our framework for evaluating a potentially misleading merits, including when we would or would non require Tweets to include an explicit call to activity (e.g. "everyone should finish wearing masks!") in guild to have action.

When evaluating whether or not to remove the most harmful misinformation on our platform, nosotros consider three criteria:

1. Is the content advancing a claim of fact regarding COVID-19?

For a Tweet to qualify as a misleading claim, it must be an assertion of fact (not an stance), expressed definitively, and intended to influence others' beliefs. Some examples include data about:

• the origin, nature, and characteristics of the virus;
• preventative measures, treatments/cures, and other precautions;
• the prevalence of viral spread, or the electric current state of the crisis;
• official health advisories, restrictions, regulations, and public-service announcements;
• how vulnerable communities are afflicted by/responding to the pandemic.

ii. Is the claim demonstrably false or misleading?

Under this policy, nosotros consider claims to be fake or misleading if (1) they have been confirmed to be false by subject area-thing experts, such equally public health authorities; or (two) they include information which is shared in a way that could misfile or deceive people. Some of the factors we consider include:

• Whether the content of the Tweet, including media, has been significantly altered, manipulated, doctored, or fabricated;
• Whether claims are presented improperly or out of context;
• Whether claims shared in a Tweet are widely accustomed by experts to be inaccurate or simulated.

iii. Would belief in this information, every bit presented, lead to harm?

We volition non exist able to take enforcement activeness on every Tweet that contains incomplete or disputed information about COVID-19. Our focus in the COVID-19 policy is narrowed to address those claims that could adversely impact an individual, group, or customs. We are most concerned with misleading data that:

• May increase the likelihood of exposure to the virus;
• May have adverse effects on the public wellness system's capacity to cope with the crisis;
• Could lead to bigotry and abstention of communities and/or places of business concern based on their perceived affiliation with protected groups.

COVID-xix related content that see all three of the criteria defined in a higher place—i.e. that are claims of fact, demonstrably fake or misleading, and likely to crusade damage—may not be shared on Twitter and are subject to removal. Accounts that break this rule repeatedly may be permanently suspended. Further details about some of the well-nigh common types of misleading claims which nosotros will remove under this policy are provided below.

We may label or identify a warning on tweets to provide additional context in situations where the risks of harm associated with a Tweet are less astringent but where people may still be confused or misled. This will make it easier to notice facts and make informed decisions about what people see on Twitter. In line with our existing enforcement arroyo, Tweets that are labeled under this expanded guidance will take reduced visibility beyond the service. Reducing the visibility of Tweets means that nosotros will not amplify the Tweets on a number of surfaces across Twitter. However, anyone post-obit the account will still be able to meet the Tweet and Retweet.

The globe has changed since this pandemic was beginning alleged and public health experts, medical professionals, scientists and researchers at present know more than about how nosotros tin best stay safe and salubrious. Equally the situation evolves and equally global wellness advisories shift to cope with the pandemic, nosotros are committed to ensuring our rules and enforcement deportment reflect that development.

This Tweet is unavailable

May 11, 2020

Updating our approach to misleading information

In serving the public conversation, our goal is to brand it easy to detect credible information on Twitter and to limit the spread of potentially harmful and misleading content. Starting today, nosotros're introducing new labels and warning messages that will provide boosted context and information on some Tweets containing disputed or misleading information related to COVID-xix. For more information see the full update to our arroyo on misleading information here.

This Tweet is unavailable

April 22, 2020

Broadening our guidance on unverified claims

Going forward and specific to COVID-xix, unverified claims that have the potential to incite people to action, could lead to the destruction or damage of critical infrastructure, or cause widespread panic/social unrest may be considered a violation of our policies. Examples include, "The National Baby-sit just announced that no more shipments of food volition be arriving for two months — run to the grocery store ASAP and purchase everything" or "5G causes coronavirus — become destroy the cell towers in your neighborhood!".

This Tweet is unavailable

April 2, 2020

Our ads policy for COVID-nineteen

In response to the shifting advertising landscape, and in order to back up helpful causes during this time, we're now allowing managed clients and partners to advertise content containing implicit or explicit reference to COVID-19 in the following use cases, with restrictions:

• Adjustments to business practices and/or models in response to COVID-19
• Support for customers and employees related to COVID-xix

The post-obit restrictions apply to these use cases:

• Distasteful references to COVID-19 (or variations) are prohibited
• Content may not be sensational or likely to incite panic
• Prices of products related to COVID-19 may not be inflated
• The promotion of sure products related to COVID-19 may be prohibited. We currently prohibit the advertising of medical facemasks and booze hand sanitizers. Please annotation that other products may be added to this listing and enforcement can be retroactive.
• The mention of vaccines, treatments and test kits is permitted, only in the form of information, from news publishers which have been exempted under the Political Ads Content policy.

Read more about the policy.
For more COVID-xix Twitter resources for advertisers, visit marketing.twitter.com/covid19.

This Tweet is unavailable

April i, 2020
Broadening our definition of "harm"

We have broadened our definition of harm to accost content that goes straight confronting guidance from authoritative sources of global and local public health data. Rather than reports, we are enforcing this in close coordination with trusted partners, including public wellness authorities and governments, and go along to apply and consult with data from those sources when reviewing content.

• Nosotros'll continue to prioritize removing content when it has a articulate phone call to action that could directly pose a take a chance to people's health or well-being, but we desire to make it clear that we volition non be able to take enforcement activity on every Tweet that contains incomplete or disputed information well-nigh COVID-19. This is non meant to limit expert organized religion give-and-take or expressing hope well-nigh ongoing studies related to potential medical interventions that show promise.
• Since introducing these policies on March 18, nosotros have removed more than 1,100 Tweets containing misleading and potentially harmful content from Twitter. Additionally, our automated systems have challenged more i.5 million accounts which were targeting discussions around COVID-19 with spammy or manipulative behaviors. We will continue to use both technology and our teams to aid us identify and stop spammy behavior and accounts.
• We may likewise apply the public interest notice in cases where world leaders violate the COVID-19 guidelines.

This Tweet is unavailable

Automated engineering science and what to expect if you file a report

How are we using automatic engineering during this time?

• To assistance us review reports more efficiently by surfacing content that'southward most likely to crusade harm and should be reviewed first.
• To help u.s.a. proactively identify rule-breaking content earlier it'southward reported. Our systems larn from by decisions by our review teams, so over time, the technology is able to help the states rank content or challenge accounts automatically.
• For content that requires additional context, such every bit misleading data around COVID-19, our teams will continue to review those reports manually.

What yous tin expect if you file a report during this time:

• If you've reported an business relationship or Tweet to us, it will accept longer than normal for us to get back to you. We appreciate your patience equally we keep to make adjustments.
• Considering these automatic systems don't have all of the context and insight our team has, we'll brand mistakes. If you think nosotros've made a mistake, you can let us know and appeal here.

We capeesh your patience every bit nosotros piece of work to keep our teams safe, while likewise making sure nosotros're protecting everyone on Twitter. Yous can always continue to use hide replies, mute, block, reply filters, and the other tools we offer you to control conversations on the service.

Read the original post.

This Tweet is unavailable

March 27, 2020

An update on our content moderation piece of work

We have broadened our definition of harm to accost content that goes directly against guidance from authoritative sources of global and local public health data. Rather than reports, we are enforcing this in close coordination with trusted partners, including public wellness authorities and governments, and continue to use and consult with information from those sources when reviewing content.

Nether this guidance, nosotros volition require people to remove Tweets that include:

• Statements which are intended to influence others to violate recommended COVID-19 related guidance from global or local health regime to decrease someone's likelihood of exposure to COVID-19, such as: "social distancing is not effective," or "now that it'southward summertime, you don't demand a mask anymore, so don't article of clothing your mask!"
• Note: We will non crave the removal of Tweets that include information about or encouragement to participate in demonstrations or protests.
  
• Misleading claims that unharmful only ineffective methods are cures or accented treatments for COVID-19, such equally "Coronavirus is vulnerable to UV radiations - walking outside in bright sunlight volition prevent COVID-nineteen."
• Clarification of harmful treatments or preventative measures which are known to exist ineffective or are being shared out of context to mislead people, such as "drinking bleach and ingesting colloidal silvery will cure COVID-19."
• Denial of established scientific facts almost transmission during the incubation menstruation or manual guidance from global and local health authorities, such as "COVID-19 does non infect children because we haven't seen any cases of children being ill."
• False or misleading information that would let the reader to diagnose themselves as either having or non having COVID-19, such every bit "If y'all can hold your breath for ten seconds, you don't have coronavirus."
• Unverified claims that have the potential to incite people to action, could pb to the destruction or damage of disquisitional infrastructure, or could lead to widespread panic/social unrest may be considered a violation of our policies. Examples include,  "The National Guard just appear that no more shipments of food volition be arriving for 2 months — run to the grocery store ASAP and buy everything" or "5G causes coronavirus — #BURN5G."
• Tweets offering the sale or facilitation of not-prescription treatments/cures for COVID-19, or those which advertise cures or treatments for COVID-xix that require a prescription or physician consultation.
• Specific and unverified claims fabricated past people impersonating a government or wellness official or arrangement such as a parody account of official public health advisors claiming that hydroxychloroquine will prevent COVID-nineteen.
• Claims that specific groups or nationalities are never susceptible to COVID-19, such as "people with dark skin are immune to COVID-19 due to melanin production" or are more than susceptible, such as "avoid businesses owned by Chinese people equally they are more probable to have COVID-19."

This Tweet is unavailable

March 16, 2020
Our use of automatic engineering

Nosotros have increased our use of machine learning and automation to take a broad range of actions on potentially calumniating and manipulative content. We want to exist articulate: while we work to ensure our systems are consistent, they can sometimes lack the context that our teams bring, and this may upshot in us making mistakes. Equally a result, nosotros volition not permanently suspend any accounts based solely on our automatic enforcement systems. Instead, we will continue to wait for opportunities to build in human review checks where they will be most impactful. Nosotros appreciate your patience as we work to get it right — this is a necessary step to scale our work to protect the conversation on Twitter.

This Tweet is unavailable

Boosted triage, quality assurance, and our ongoing review of Twitter Rules

Here are a few more things we are doing to protect the public conversation:

• Building systems that enable our team to continue to enforce our rules remotely effectually the globe.
• We're also increasing our employee assistance and wellness support for anybody involved in this critical work, and ensuring people'due south privacy and security stay a superlative priority.
• Instituting a global content severity triage system so we are prioritizing the potential rule violations that present the biggest risk of impairment and reducing the burden on people to written report them.
• Executing daily quality assurance checks on our content enforcement processes to ensure nosotros're agile in responding to this apace evolving, global disease outbreak.
• Engaging with our partners around the world to ensure escalation paths remain open and urgent cases tin can be brought to our attention.
• Standing to review the Twitter Rules in the context of COVID-19 and because ways in which they may need to evolve to account for new behaviors.
• Equally we've said on many occasions, our approach to protecting the public chat is never static. That's specially relevant in these unprecedented times. We intend to review our thinking daily and will ensure nosotros're sharing updates here on any new clarifications to our rules or major changes to how nosotros're enforcing them.
• Finally, we're encouraged that our service is being used effectually the world to provide free, administrative health information, and to ensure that everyone has access to the conversations they need to protect themselves and their families. For more, our dedicated COVID-19 Event folio has the latest facts right at the top of your timeline, and we'll go on to share updates @TwitterSafety and @TwitterSupport.

This Tweet is unavailable

March 4, 2020
Our nix-tolerance arroyo to platform manipulation

The power of a uniquely open service during a public health emergency is articulate. The speed and borderless nature of Twitter presents an extraordinary opportunity to get the discussion out and ensure people have access to the latest information from practiced sources effectually the earth.

To support that mission, our global Trust & Safety team is continuing its zero-tolerance approach to platform manipulation and any other attempts to abuse our service at this critical juncture. At nowadays, we're non seeing significant coordinated platform manipulation efforts around these issues. However, we will remain vigilant and have invested substantially in our proactive abilities to ensure trends, search, and other common areas of the service are protected from malicious behaviors. As ever, we also welcome constructive and open up information sharing from governments and academics to farther our work in these areas — we're in this together.

This Tweet is unavailable

Jan 29, 2020
Preventing platform manipulation

As the global conversation continues around the spread of COVID-19, we want to share the work nosotros're doing to surface the right data, to promote effective date, and to highlight credible information on this emerging issue.

At nowadays, nosotros're not seeing meaning coordinated attempts to spread disinformation at calibration about this issue. However, nosotros will remain vigilant and have invested significantly in our proactive abilities to ensure trends, search, and other common areas of the service are protected from malicious behaviors. As ever, those who appoint in these practices will be removed from our service. We practise not let platform manipulation and we encourage people to think before sharing or engaging in deliberate attempts to undermine the public chat.

Read the original mail service.

Back to top

This Tweet is unavailable

3. Partnering with organizations and public appointment

This Tweet is unavailable

Apr ten, 2020

Resources for those battling substance abuse disorders, in recovery
As people across the land and around the world #StayHome to slow the spread of #COVID19, it's imperative nosotros recall almost the significant affect these measures have on those experiencing substance use disorders and those in recovery.

In partnership with Center for Safe Internet Pharmacies, Twitter is edifice on its collaboration with Google, Facebook, and Microsoft to showcase a variety of resources on TechTogether.co to back up the #RecoveryMovement. The site is a collection of resources to help those experiencing a substance employ disorder and the associated stigma.

This Tweet is unavailable

Apr 7, 2020
#WorldHealthDay

Clapping for our healthcare heroes

This Tweet is unavailable

Twitter Q&A with the Earth Health Organisation

This Tweet is unavailable

April ii, 2020
#AsktheGov & #AsktheMayor Twitter Q&Every bit

State and local elected officials across America are using Twitter to consistently provide factual information and resources to their constituents and the broader public effectually #COVID19. To optimize and elevate this work, Twitter organized two nationwide events where governors and mayors answered constituent questions through Twitter Q&Equally. These #AsktheGov and #AsktheMayor events provided an opportunity for hundreds of Americans to receive straight answers from their elected leaders and allowed millions of people to access those critical resource and information.

This Tweet is unavailable

March 24, 2020
Supporting the #BuildforCovid19 Hackathon

Twitter supports the COVID-19 Global Hackathon, an opportunity for developers to build software solutions that bulldoze social affect with the aim of tackling some of the challenges related to the electric current coronavirus (COVID-nineteen) pandemic.

This Tweet is unavailable

March 24, 2020
Protecting and supporting journalists

All around the world, we've seen our service connecting people with the authoritative health information they need to protect themselves and their loved ones. That work can only be successful if people take access to the news and information they need.

Right now, every journalist is a COVID-19 announcer. From the stories of healthcare workers on the front lines, to analysis of the real human being and economic cost of the pandemic, reporters around the world are still writing, nonetheless exposing themselves to harm, yet giving us the facts. Journalism is core to our service and we have a deep and enduring responsibility to protect that work. This calendar week we're contributing to two critical organizations that are working tirelessly to uphold the fundamental values of a free press during this pandemic.

We're donating 1 million dollars evenly distributed betwixt the Committee to Protect Journalists and the International Women's Media Foundation. These funds volition exist used to ensure these organizations can continue their piece of work in the face of new economic strains and to direct support journalists. Their shared efforts to advocate for the rights of vulnerable reporters and to guarantee an equal share of voice for women in the industry has never been more relevant or important.

This Tweet is unavailable

We are grateful for Twitter's generous back up. Our efforts at CPJ are focused on ensuring that journalists around the world have the information and resources they need to cover the COVID-xix pandemic safely. And we are pushing back against governments that are censoring the news, and restricting the work of the press. We need timely, accurate data flowing within countries and across borders and then that political leaders, health policy experts, and the public at large can brand informed decisions at this critical moment.

Joel Simon

Executive Director, Committee to Protect Journalists (CPJ)

‎@Joelcpj‎

Right at present, at that place is a dandy demand to support our community of journalists covering, and dealing with, this global pandemic. Based on our decades of work with journalists who operate in dangerous and hard environments, the IWMF understands the disquisitional part that safety and security plays in the manufacture. Thanks to the incredible support of Twitter, the IWMF will exist able to address the needs of our community of journalists more deeply and robustly. By supporting journalists from diverse communities, together nosotros can support the virtually representative news possible in this evolving time.

Elisa Lees Muñoz

Executive Managing director, International Women's Media Foundation (IWMF)

‎@ElisaLeesMunoz‎

COVID-19 has been with us for months but the power of the virus is now being felt on all corners of the world. We're witnessing real-time public chat on an outcome that connects united states all on a core homo level and our purpose has never been stronger. We will continue to work with our partners as the crunch evolves and are grateful for their journalistic leadership and delivery to the ability of the pen.

For more, please follow @TwitterForGood, @pressfreedom, and @IWMF.

Read the original post.

This Tweet is unavailable

March 16, 2020
Working together with government and industry peers to keep people prophylactic

We're working with our peer companies and swain manufacture leaders in the U.s.a. to keep people prophylactic and cease the spread of COVID-nineteen. Through this collaboration, we're working to elevate authoritative health information and provide resource for the most vulnerable populations. To run across a hub of online resources and an overview of the work from Internet Association members, visit covid19.internetassociation.org.

Here's more on our collaboration with peer companies and the government:

This Tweet is unavailable

March xiii, 2020
Promoting proper handwashing with the #SafeHands emoji

This Tweet is unavailable

March 4, 2020
Building partnerships to protect the public conversation

Our entire company is stepping up its internal and external efforts to build partnerships, protect the public conversation, assistance people discover authoritative health information, heighten relief funds, and contribute pro bono advertizement support to ensure people are getting the correct message, from the right source.

With a critical mass of skillful organizations, official government accounts, health professionals, and epidemiologists on our service, our goal is to elevate and amplify authoritative health information as far as possible.

Global expansion of the COVID-19 search prompt

Launched six days before the official designation of the virus in Jan, nosotros continue to expand our defended search prompt characteristic to ensure that when you come to the service for information virtually COVID-19, you are met with credible, authoritative content at the elevation of your search experience. We have been consistently monitoring the chat on the service to make sure keywords — including common misspellings — also generate the search prompt.

In each country where we have launched the initiative, we take partnered with the national public health agency or the World Wellness System (@WHO) direct. The proactive search prompt is in place with official local partnerships in more than 70 countries around the world.

They include: Australia, Austria, Kingdom of belgium, Brazil, Brunei, Kingdom of cambodia, Canada, Cyprus, Denmark, Arab republic of egypt, Estonia, Finland, France, Germany, Hong Kong, Republic of iceland, India, Republic of indonesia, Ireland, Italian republic, Nippon, Hashemite kingdom of jordan, Korea, Laos, Latvia, Lebanon, Malaysia, Mongolia, Myanmar, Netherlands, New Zealand, Norway, Paraguay, Philippines, Poland, Singapore, Kingdom of spain, Sri Lanka, Sudan, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United states, Uruguay, Vietnam, and Republic of yemen.

This Tweet is unavailable

#AdsForGood back up and additional protections

Based on our Inappropriate Content Policy, we will halt any endeavour by advertisers to opportunistically utilise the COVID-19 outbreak to target inappropriate ads. Government entities that desire to disseminate public health information volition be permitted to promote ads on COVID-19. In the example of COVID-xix, we have put additional safeguards into place in order to facilitate the sharing of trusted public health information and to reduce potential harm to users. Nosotros are currently prohibiting the promotion of all medical masks and alcohol hand sanitizers due to strong correlation to COVID-xix and instances of inflated prices globally.

In addition, we're committing Ads for Good credits to nonprofit organizations to ensure they can build campaigns to fact-bank check and go reputable health data to the widest possible audiences. For example, as part of the International Fact-Checking Network (IFCN/@factchecknet), we take supported the Spanish organization @maldita_es and @malditobulo, which focuses on mitigating the bear on of disinformation on public discourse through fact-checking and data journalism techniques. In Asia, we have partnered with the Taiwan Fact Checking Heart (@taiwantfc), which has been using Twitter to connect with IFCN fact checkers around the world via #CoronavirusFacts. They are working in real time to find credible information and debunk rumors in Chinese.

This Tweet is unavailable

Furthering our partnerships

Our Global Public Policy team has open lines of communication with relevant multinational stakeholders, including the Globe Health Organization, numerous global authorities and public health organizations, and officials effectually the globe, to ensure they tin can troubleshoot account problems, get their experts verified, and seek strategic counsel as they apply the ability of Twitter to mitigate harm.

We're also in close contact with our industry peers and will attend all relevant cross-functional meetings. Equally a uniquely open up service, our information is being used in research every day and our researchers hub is publicly available. We welcome applications for the employ of Twitter data to support research on COVID-nineteen. We will as well explore farther #DataForGood partnerships to assess how our data products can enhance academic and NGO understanding of public health emergencies now and into the future.

This Tweet is unavailable

Donation matching

Nosotros've set up a defended internal COVID-xix campaign page through our employee donation matching programme to support humanitarian response and relief efforts around the world. Any Twitter employee can donate to relevant nonprofit organizations, and Twitter will match donations up to $ii,000 per employee.

What can you practise?

Looking for advice on how best to use Twitter in a time like this? Follow @WHO and your local wellness ministry — seek out the authoritative health information and ignore the noise. See something suspicious or calumniating, study it to us immediately. Most importantly, recollect before y'all Tweet. Through Twitter Moments, nosotros have curated longer-grade content that helps tell the full story of what's happening around COVID-xix globally. For educators and parents, consult our media literacy guide, which was congenital in partnership with @UNESCO, hither.

We're absolutely committed to playing our office and will go on to provide noun updates as this situation evolves. For more, follow @TwitterSafety and @Policy.

Read the original post.

Back to acme

This Tweet is unavailable

4. Empowering Inquiry of COVID-19 on Twitter

This Tweet is unavailable

Apr 29, 2020

Enabling study of the public chat in a time of crunch

To farther support Twitter's ongoing efforts to protect the public conversation, and help people find authoritative health information effectually COVID-19, we're releasing a new endpoint into Twitter Programmer Labs to enable approved developers and researchers to written report the public conversation about COVID-nineteen in real-time.

The COVID-19 stream endpoint provides access to COVID-19 and Coronavirus related public Tweets in existent-time as defined past the criteria used to power this topic on Twitter. This is a unique dataset that covers many tens of millions of Tweets daily and offers insight into the evolving global public conversation surrounding an unprecedented crisis. Making this access available for free is one of the near unique and valuable things Twitter tin can practice as the world comes together to protect our communities and seek answers to pressing challenges.

You can read more about this endpoint and the awarding process on our developer blog.

Back to top

This Tweet is unavailable

5. Ensuring site reliability

This Tweet is unavailable

March 27, 2020

How we're keeping the service running and the Tweets flowing

Keeping the service running and the Tweets flowing is 1 of our top priorities in these difficult times. Our work has never been more than disquisitional and our service has never been in higher demand. In the by few weeks, we accept seen more and more than people plow to Twitter to participate in the public chat and follow what's happening in real fourth dimension.

• The global conversation near COVID-19 and ongoing product improvements are driving upward total monetizable DAU (mDAU), with quarter-to-date average total mDAU reaching approximately 164 one thousand thousand, up 23% from 134 million in Q1 2019 and up 8% from 152 meg in Q4 2019.
• Nosotros've as well seen a 45% increment in our curated events page usage and a xxx% increase in Directly Message (DM) usage since March 6.

While many of our teams are transitioning to working from home, some of our infrastructure teams have physical responsibilities that are critical to keeping our data centers, and Twitter, up and running. These teams are operating under the "essential services" provisions dedicated in Metropolis, County, and State orders to ensure business continuity. We couldn't keep the Tweets flowing without their daily dedication and difficult piece of work.

The combination of the new piece of work environment and the increased load on our platform has placed unique stresses on our operations, requiring our engineering science teams to piece of work more closely together than ever to respond to new demands, and to plan for the future. From our Information technology, Network, and Product Engineering teams to our Infrastructure and Data Eye teams, we have collectively mobilized to ensure nosotros are able to stay safety and productive nether the stress of the new levels of traffic we're seeing on our service.

The effects of COVID-nineteen on Twitter have already surpassed any event we've seen, and it's possible that as the pandemic continues, we will see additional stress on our service. Beyond Twitter, COVID-19 has besides had a far-sweeping touch on on our supply concatenation partners. Whereas ordinarily we'd have months of lead time to add together hardware capacity for expected growth, in this case, manufacturing delays in Mainland china take compromised the supply chain, resulting in delays in deliveries to our data centers. Our Data Center, SiteOps, Supply Chain, Hardware Engineering, and Mission Critical teams continue to manage the physical infrastructure that underlies the service — expertly innovating to unlock additional capacity in existing supply.

Our teams are actively addressing areas where we need to add together chapters to critical services, looking at how we can optimize existing technology to perform better, and planning for how we might adjust to the way people are using Twitter during this time.

It'due south critical for Twitter to stay up and running through this global crunch. Our teams are focused, and as we make changes to our systems to meet these new demands, we volition communicate openly. Nosotros will share what we've washed, what we've learned, and if we meet incidents, what we will do to recover as quickly as possible. Follow @TwitterEng to stay up to date.

Read the original post.

This Tweet is unavailable

March 16, 2020
How nosotros're working differently, and what it means for you

This Tweet is unavailable

Back to pinnacle

This Tweet is unavailable

half dozen. Keeping our employees and partners safe

This Tweet is unavailable

May 12, 2020

#LoveWhereverYouWork

Twitter was one of the first companies to become to a work from dwelling model in the face of COVID-19, but we don't anticipate being i of the first to return to offices.

Nosotros were uniquely positioned to answer quickly and allow folks to work from abode given our emphasis on decentralization and supporting a distributed workforce capable of working from anywhere. The by few months have proven we can make that piece of work. So if our employees are in a role and situation that enables them to work from home and they desire to continue to do so forever, we will make that happen. If not, our offices will be their warm and welcoming selves, with some additional precautions, when we feel information technology'south rubber to render.

Here'due south how we're thinking near the next few months:

• Opening offices will be our decision, when and if our employees come back, volition be theirs.
• With very few exceptions, offices won't open earlier September. When we do decide to open offices, it also won't be a snap back to the way it was before. It will be careful, intentional, office by part and gradual.
• There will besides be no business travel before September, with very few exceptions, and no in-person company events for the rest of 2020. We will appraise 2021 events afterwards this yr.

We're proud of the early action we took to protect the wellness of our employees and our communities. That volition remain our elevation priority equally nosotros work through the unknowns of the coming months.

#LoveWhereverYouWork

This Tweet is unavailable

March xi, 2020

Mandatory work from home and supporting our employees

Our top priority remains the health and safety of our Tweeps, and we besides accept a responsibility to support our communities, those who are vulnerable, and the healthcare providers who are on the front lines of this pandemic. To proceed this button, we are moving beyond our earlier guidance of "strongly encouraging piece of work from dwelling house" provided on March 2 and have now informed all employees globally they must work from dwelling.

Nosotros understand this is an unprecedented step, but these are unprecedented times. And we will go on to exercise all that we can to back up our Tweeps, including:

Paying our contractors, vendors and hourly workers

For contractors and hourly workers who are not able to perform their responsibilities from dwelling house, Twitter will go along to pay their labor costs to cover standard working hours while Twitter's work-from-domicile guidance and/or travel restrictions related to their assigned function are in outcome.

Additional resources to support parents

As part of our ongoing global benefits back up, Twitter is stepping in to ease boosted expenses parents may exist experiencing when their normal daycare closes due to COVID-19 by providing reimbursement for the additional daycare expenses incurred.

Helping Tweeps set up up their at-dwelling house offices

All employees, including hourly workers, will receive reimbursement toward their habitation function gear up expenses, and nosotros are working with our vendors to ensure our contractors' work-from-dwelling needs are met every bit well. We listened to employee feedback and expanded our policy to include home function equipment, such as desks, desk chairs, and ergonomic chair cushions. We're likewise allowing Tweeps to expense online fees while working from dwelling house.

#FlockTalk

Terminal yr, we introduced #FlockTalk, a program activated when Tweeps want to come together during difficult times to share what's going on with them, find customs, and be heard by our leaders. News around COVID-nineteen is impacting people in a number of unlike ways — from schools and offices being closed, to serious health concerns, to racism toward communities, nosotros're all dealing with a lot. The Twitter Inclusion & Diversity team (@TwitterTogether), in partnership with @TwitterAsians, will host a virtual #FlockTalk that acknowledges there'due south a directly correlation betwixt conversations betwixt us, the health of our workplace, and the wellness of our service.

Resources guides to brand the work-from-dwelling transition easier

Working from domicile can be a challenging transition, and then we've provided a variety of resource guides to help our employees continue to become the job done. We're listing them here as well considering at times like this, sharing insights and learning is and so important. We're all in this together and we want to aid others outside of Twitter make their transitions to working outside of their offices easier.

• Working-from-dwelling best practices: Nosotros take shared the factors to consider to make sure Tweeps are ready to be productive and salubrious. Some factors include workspace, advice, self-care, and logging hours. Overall, working from home doesn't change your twenty-four hour period-to-solar day work, information technology just ways you'll be doing it from a dissimilar environment.
• Managing a distributed team: Existence a people manager means providing a consistent and positive employee experience for anybody on your team, regardless of location. This manager resource guide highlights the iii key pillars of management: strategy, growth and care. So what changes when your team is fully distributed? The adept news — not much! These pillars however employ whether you manage a distributed or co-located team.
• Virtual interview guide: All interviews at Twitter will exist done via video conferencing. A completely virtual interview has its benefits. It is ideal for introducing candidates to remote work cultures, and it is a peachy opportunity for candidates who volition work remotely to get a sense for the experience of interacting with other team members remotely. While this virtual interview guide is not a holistic interview guide, information technology instead focuses on the aspects of interviewing candidates remotely that differ from interviewing candidates in-person.
• We have also shared guides for working across time zones, using collaboration tools to stay connected, and ergonomic tips for working from home and on-the-go.

We'll continue sharing information equally nosotros navigate these changes. It's all in dedication to keeping our Tweeps and everyone around u.s.a. healthy. We're all in this together!

Read the original post.

This Tweet is unavailable

March 2, 2020
Encouraging employees to work from domicile

In addition to the travel, upshot, and visitor restrictions that we previously shared, today we provided additional guidance every bit we look to protect the health and safety of our workforce. Beginning today, nosotros are strongly encouraging all employees globally to work from habitation if they're able. Our goal is to lower the probability of the spread of the COVID-19 for the states — and the world around us. We are operating out of an abundance of caution and the utmost dedication to keeping our Tweeps healthy.

Nosotros are working to brand sure internal meetings, all easily, and other important tasks are optimized for remote participation. We recognize that working from domicile is not ideal for some job functions. For those employees who prefer or need to come into the offices, they volition remain open for business. Our Existent Estate & Workplace team is increasing deep-cleaning and sanitizing in all spaces, as well as more visual reminders for personal hygiene best practices and prepackaged, precomposed, and preplated nutrient options.

Working from home will be mandatory for employees based in our Hong Kong, Japan, and Republic of korea offices due in function to government restrictions. Our criteria will evolve over fourth dimension as we go more information, and we volition communicate to affected Tweeps as appropriate.

While this is a big alter for us, we take already been moving toward a more than distributed workforce that's increasingly remote. We're a global service and we're committed to enabling anyone, anywhere, to work at Twitter.

Read the original post.

This Tweet is unavailable

March 1, 2020
Suspending noncritical business concern travel and events

We recently shared data almost the work nosotros're doing to surface the right data to promote constructive engagement and to highlight credible information around the spread of #coronavirus COVID-19. Nosotros will proceed to update the public on these efforts this week.

Nosotros also have the responsibility of ensuring that the health and safety of our employees and partners is not compromised. We accept continued to monitor the situation closely and are adjusting our internal policies to respond to this chop-chop evolving situation. On February 29, nosotros informed our people and started notifying partners that we are suspending all noncritical business travel and events.

This policy is effective immediately and will continue until the World Wellness System or Centers for Disease Control deem it appropriate to footstep back from pandemic precautionary measures or when a vaccine becomes bachelor.

Our goal is to reduce the risk that anyone at Twitter might contract or inadvertently spread the virus. It is of import that nosotros take these proactive steps to protect ourselves and others and minimize the spread of COVID-nineteen.

There are enormous transnational efforts underway to tackle this virus. As a global company with a global workforce, we want to practise what we can to assistance the success of these multistakeholder containment efforts. Temporarily suspending travel is an immediate and important stride.

Nosotros desire to thank our people, partners, and customers for their patience and understanding.

Read the original post.

Back to top

This Tweet is unavailable

vii. Sharing Twitter'due south metrics

*After further examining our data, we have fabricated updates to our proactive enforcement metrics published on January 12, 2021 which were previously misinterpreted. The updated metrics are now reflected in the posts below.

This Tweet is unavailable

January 12, 2021

Updated proactive enforcement metrics

Since introducing our COVID-xix guidance, nosotros have removed 8,493 Tweets and challenged 11.5 million accounts. We continue to prioritize removing or annotating potentially harmful and misleading data, to ensure that users receive apparent information rather than misinformation.

This Tweet is unavailable

October 22, 2020

Updated proactive enforcement metrics

Since introducing our COVID-19 guidance  nosotros have removedhalf dozen,466 Tweets and challenged 8 1000000 accounts.

This Tweet is unavailable

July, fourteen, 2020

An update to our proactive enforcement and metrics on apparent information

Since introducing our COVID-19 guidance we have removediv,647 Tweets and challenged 4.5 million accounts. It is important to note our approach is non just nearly removing or annotating potentially harmful and misleading data, but also elevating credible information. To date, over 160 million people have visited the COVID-19 curated page, over two billion times.

This Tweet is unavailable

May 4, 2020

An update on our proactive enforcement and spam detection

Since introducing our updated policies on March 18, nosotros have removed more than than4,074 Tweets containing misleading and potentially harmful content from Twitter. Additionally, our automatic systems have challenged more than than iii.iv meg accounts which were targeting discussions around COVID-xix with spammy or manipulative behaviors. We will continue to use both engineering science and our teams to help us identify and cease spammy behavior and accounts.

This Tweet is unavailable

April 1, 2020
Our platform usage

In the past few weeks, we have seen more and more people turn to Twitter to participate in the public conversation and follow what's happening in real fourth dimension.

• The global conversation about COVID-19 and ongoing production improvements are driving up total monetizable DAU (mDAU), with quarter-to-date boilerplate full mDAU reaching approximately 164 million, upwardly 23% from 134 million in Q1 2019 and upwards 8% from 152 1000000 in Q4 2019.
• We've besides seen a 45% increase in our curated events page usage and a 30% increase in Straight Message (DM) usage since March 6.

Read the original mail service.

This Tweet is unavailable

April 1, 2020
Quantifying our efforts to reduce misleading and potentially harmful content

This Tweet is unavailable

Back to peak

This Tweet is unavailable

mcbroomsuppen1991.blogspot.com

Source: https://blog.twitter.com/en_us/topics/company/2020/covid-19

Share this post